Code Of Ethics

Business Code of Ethics

"Character is doing what's right when nobody's looking." J.C. Watts, Jr.

For a business to succeed, it must earn the respect and confidence of those it aspires to serve. The most significant factor in earning this respect and confidence is to act and conduct business in an ethical manner.

We have made a commitment to display leadership in ethical decisions by following these fundamental practices:

To have a sense of personal obligation to each customer.
To perform high quality repair service at a fair and just price.
To offer the customer a price estimate for work to be performed.
To recommend and explain which services are nessesary to maintain the vehicle in safe working order and which are for preventive maintenance.
To obtain prior authorization for all work performed.
To notify the customer if appointments or completion promises cannot be kept.
To use only products which are of high quality.
To employ highly skilled staff and ensure that they conduct themselves in a professional manner.
To enable replaced parts to given to the customer or inspected upon request.
To exercise reasonable care for the customer's property while it is in our possession.
To provide or post copies of any warranties covering parts or services.